We understand that on rare occasions you might need to return a little grippa product to us. All little grippa orders leave our warehouse in brand new undamaged condition. But if your item arrives damaged, we will gladly replace it for you and reimburse you for any return shipping costs you incur to return the item to us. Please contact us via email [email protected] with photographs or video of any damage before sending your item back.
Your purchase comes with automatic protections under Australian Consumer Law that cannot be excluded. All of our products are backed fully by manufacturer warranty.
If you need to return a faulty item to us, it must be returned to us via tracked postage or courier. There needs to be a verifiable tracking number, and without it you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund.
Please send us a copy of the receipt and contact us for any shipping costs you incur. All claims for damaged items must be made within two business days of receiving your order.